Effective Date: 07.14.2025
1. Agreement & Acceptance
These Terms of Use (“Terms”) set out the legally binding agreement between you (“you,” “Customer,” or “User”) and Helpful‑Essay.com (“Helpful‑Essay,” “Provider,” “we,” or “us”). By visiting, registering for, or using any part of our website, platform, or related applications (collectively, the “Services”), you confirm that you have read, understood, and agreed to these Terms in full. If you do not accept any provision below, you must not use the Services.
2. Eligibility & Account Security
- You must be at least 18 years old and possess the legal capacity to form a contract under U.S. law.
- You are responsible for safeguarding your account credentials and for all activities that occur under your account. Notify us promptly of any unauthorized access.
- We may suspend or terminate access—without prior notice—if we believe you have violated these Terms or any applicable law.
3. Services Overview
Helpful‑Essay is a platform that connects users with independent academic experts based on subject area and task type. The Services offered are intended solely for personal, educational, and non‑commercial use. As a facilitator, Helpful‑Essay enables secure communication, payment processing, and, when necessary, dispute resolution between users and experts. We do not create or control the content provided by experts and therefore do not guarantee specific results, grades, or outcomes. Individual experiences and results may vary. We reserve the right to modify, suspend, or discontinue any part of the platform or Services at any time.
4. Placing Orders
An “Order” is a request submitted through our platform for a specific Service. When you place an Order you:
- Affirm that all information you supply is accurate and lawful;
- Authorize us to assign qualified specialists to complete the requested work;
- Agree to pay all applicable fees.
We may reject or cancel Orders that violate these Terms, our academic‑integrity guidelines, or U.S. regulations.
5. Intellectual Property
All text, graphics, software, and other content appearing on our site (“Content”) belong to Helpful‑Essay or its licensors and are protected by copyright, trademark, and other intellectual‑property laws. You receive a limited, revocable, non‑transferable license to access the Content for personal study only. Any reproduction, distribution, public display, or derivative use requires our prior written consent.
6. Privacy & Data Security
Our Privacy Policy (incorporated here by reference) describes how we collect, use, and safeguard personal information. By using the Services, you consent to our data‑handling practices. While we employ commercially reasonable safeguards, no Internet transmission or storage system is guaranteed secure.
7. Fees, Payments & Refund Policy
7.1 Billing
Prices are displayed before checkout. All payments must be made in U.S. dollars through the payment methods we list.
7.2 Refunds
You may request a refund within 14 days of service completion when:
- You cancel before work begins;
- A duplicate payment is made;
- Service delivery is late due solely to our fault;
- The work materially fails to meet your documented specifications.
Provide detailed support for any claim. Approved refunds are returned via the original payment method; processing time depends on your financial institution. We may issue partial refunds when appropriate. Requests submitted after the 14‑day window or lacking sufficient justification may be declined.
8. Permitted Use & User Responsibilities
You agree not to:
- Use the Services for commercial resale or promotion;
- Violate academic‑integrity rules of any institution;
- Post or transmit malicious code;
- Attempt to gain unauthorized access to our systems;
- Infringe the rights of third parties or the Provider.
We may investigate misuse and cooperate with law‑enforcement authorities.
9. Links to Third‑Party Sites
Our platform may include links to external sites. We do not control or endorse such resources and are not responsible for their content or practices. Accessing them is at your own risk.
10. Disclaimer of Warranties
The Services and Content are provided “as is” and “as available,” without express or implied warranties, including merchantability, fitness for a particular purpose, or non‑infringement. We do not warrant uninterrupted or error‑free operation or guarantee that the Services will meet your expectations.
11. Limitation of Liability & Indemnification
To the maximum extent permitted by law, Helpful‑Essay, its affiliates, and their directors, employees, or agents shall not be liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits or data, arising from your use of or inability to use the Services. Our aggregate liability will not exceed the amount you paid for the specific Service giving rise to the claim. You agree to defend, indemnify, and hold us harmless from any liabilities, losses, or costs resulting from your breach of these Terms.
12. Modifications to Terms & Services
We may revise these Terms or modify the Services at any time. Material changes will be announced at least 30 days before they take effect. Continued use after the effective date constitutes acceptance of the updated Terms.
13. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of Delaware and the federal laws of the United States, without regard to conflict‑of‑laws principles. Any dispute arising out of or relating to the Services shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to their jurisdiction.
14. Severability
If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force, and an enforceable term will be substituted that reflects the original intent as closely as possible.
15. Contact & Acknowledgement
Questions or notices regarding these Terms should be sent to support@helpful‑essay.com. By continuing to use the Services, you acknowledge that you have read, understood, and agreed to these Terms.