Privacy Policy

Effective Date: 07.14.2025

At Helpful‑Essay.com (“we,” “us,” or “our”), we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services. It also outlines your rights under applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and similar legislation in other U.S. states.

This policy applies to all individuals who access or use our Services from within the United States.

Information We Collect

We may collect the following categories of personal data when you interact with our site:

  • Contact Information – such as your name, email address, and phone number
  • Academic Information – including service requests, assignment details, and subject preferences
  • Payment Data – billing and transaction information (processed securely through third-party, PCI-compliant providers)
  • Device & Usage Data – including IP address, browser type, device identifiers, operating system, and referring URLs
  • Communication History – messages, order status updates, and support inquiries

We do not knowingly collect personal information from individuals under 18 years of age. If you believe we have collected data from a minor, please contact us immediately.

How We Use Your Data

We process your personal information to:

  • Deliver our academic support services
  • Respond to inquiries, provide order updates, and offer customer assistance
  • Process secure payments and prevent fraudulent transactions
  • Improve website usability, content relevance, and overall user experience
  • Comply with applicable U.S. laws, subpoenas, or regulatory requests
  • Run analytics and personalize content (including limited advertising)

For details on how we use cookies and similar tracking tools, please refer to our separate Cookies Notice.

Sharing of Information

We do not sell your personal data. We may share your information with trusted third parties in the following situations:

  • Service providers – including payment processors, email delivery tools, and customer support platforms
  • Analytics and ad platforms – such as Google Analytics or Google Ads, for internal analysis and remarketing (see Cookies Notice for opt-out options)
  • Legal compliance – when required by law or in response to legal processes, such as subpoenas or regulatory demands

All partners and vendors must meet confidentiality and security standards consistent with this Privacy Policy.

Your Rights Under U.S. Privacy Laws

If you are a resident of California or another state with applicable data privacy legislation, you may have the right to:

  • Access the categories and specific pieces of personal data we’ve collected
  • Delete your personal data, subject to legal and operational limitations
  • Correct inaccurate personal information
  • Opt out of the “sale” or “sharing” of personal data (we do not sell personal information)
  • Limit use of sensitive personal data (if applicable)
  • Receive equal service regardless of whether you exercise your privacy rights

To exercise any of these rights, please email us at [email protected] with your full name, state of residence, and the nature of your request. We may need to verify your identity before fulfilling any requests.

Data Security

We use industry-standard safeguards to protect your data from unauthorized access, loss, or misuse. This includes HTTPS encryption, secure servers, firewalls, and partnerships with PCI-compliant payment processors. While we strive to protect your data, no digital system can be guaranteed 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected—such as completing your order, resolving disputes, or meeting legal obligations. When no longer needed, data is either securely deleted or anonymized.

Changes to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Updated versions will be posted on this page with a new “Last updated” date. Your continued use of the website indicates acceptance of the revised terms.

Contact Us

If you have any questions about this Privacy Policy, your personal data, or your legal rights, contact our team at:

Helpful‑Essay.com Support
Email: [email protected]
Website: https://helpful-essay.com

We aim to respond to privacy-related inquiries within 30 days or as required by law.